⚡ Return Rules for Bundles and Multi-Buy Discounts
We love offering exciting multi-buy deals—such as Buy One, Get One Free, Triple Offers, or Buy One, Get the Second at Half Price! To keep our systems fair and functional, specific criteria apply when processing returns for these multi-item campaigns.
▸ Promotional Returns Evaluation Matrix
| Full Promotional Return | Partial Promotional Return |
|---|---|
| • Eligible for standard processing: To qualify for a straightforward refund, all items included in the bundle promotion must be returned together. • Items must be completely unworn, unwashed, and kept in their clean, original packaging condition. | • The promotion becomes void: If you return only a portion of the promotional bundle, the active discount structure collapses. • Price Recalculation: The items you keep will be systematically recalculated at their full original retail price before any campaign markdown was applied. Any financial difference will be deducted from your partial refund balance. |
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General Policy Framework: All promotional transactions remain fully subject to the store's overarching Return and Exchange terms, timeline thresholds, and localized service limits. If you would like help calculating your net invoice balance before sending items back, please connect with our Customer Service desk.