To ensure 100% customer satisfaction, all of your purchases are refundable based on your payment method. You must make your return order within 7 days from the date of delivery to you. 

 

 

Notes:

 

You can make your return request within 7 days from the date of delivery to you.

Before contacting the customer service team please make sure that the status of the shipment you want to return meets the conditions below.

If there is any defect in the quality and specifications of the product, a return request will be made and you will be refunded by Kaafmeem, if the return is for any other reason, the order will be recharged to you with SAR 50 fee to pick up and deliver again.

You must report the product with damage, defect, factory issues, or error in the product itself maximum in 7 days from the date of delivery to you so we could proceed the return process.

All of your purchases are refundable based on your payment method.

You can get only one free return with free shipping for each order.

Delivery charges are deducted from the refund if you use cash on delivery (COD) method.