1. What is Tmara?
    • Tamara offers safe, simple, and convenient payment options that allow you to buy the things you love now, and pay later, interest-free.
    • Tamara provides one Installments services for your convince:  
      1. Pay in Installment:
        Spread the cost over several months. We’ll never charge more than what you see upfront
  2. How do i sign up?
    • You can sign up directly through the Tamara App, available on the App Store or the Google Play store, or when you buy something from one of our partners using Tamara.

      To create an account with Tamara, you will be asked for the following information:

      - Phone Number

      - ID (please see ID verification)

      - Bank Card

      - Email

      You will be able to use this account to make all of your future purchases through Tamara at any of our partners.

  3. How do I make payment?
    • To pay, simply log in to your account through the Tamara App or on the Web app.

      All of your orders and payment details including the amount you owe, remaining days for payment, and payment options will appear shortly thereafter.

  4. Do I get a penalty if I don't pay in time?
    • If you miss a payment's due date, we will impose late fees. The late fees amounts are:

      Kingdom of Saudi Arabia

      25 SAR on the first day of delay, then it will increase every 15 days by the same amount. Capped at 150 SAR or 25% of the order value (the lowest of the two). If you further delay your payment, your data will be shared with Simah Saudi Credit Bureau

      United Arab Emirates

      25 AED on the first day of delay, then it will increase every 15 days by the same amount. Capped at 150 AED or 25 % of the order value (the lowest of the two). If you further delay your payment, your data will be shared with Al Etihad Credit Bureau (AECB)

      Kuwait

      2 KWD on the first day of delay, then it will increase every 15 days by the same amount. Capped at 12 KWD or 25 % of the order value (the lowest of the two). If you further delay your payment, your data will be shared with Credit Information Network (ciNet)


Note: This service is available in KSA,UAE  and Kuwait region only


For More details, you can refer to Tamara Help Center (https://support.tamara.co/hc/en-us )