At Kaafmeem, we aim to make your shopping experience smooth and hassle-free. If you’re unavailable during delivery, here’s how to resolve the situation effortlessly.
Steps to Handle Missed Deliveries
Multiple Delivery Attempts
Our shipping partners will make several attempts to contact you and deliver your order. If you're unavailable, they may try again on the next working day.
Track Your Order
If the delivery fails, you’ll receive an email with the courier’s name and a tracking number. Use this to monitor your shipment's status in real-time.
Contact Kaafmeem Support
Can’t connect with the delivery company? No worries! Reach out to Kaafmeem’s customer support team for assistance, and we’ll help you reschedule your delivery.
Kaafmeem’s Policy on Unfulfilled Orders
If a paid order remains undelivered for 90 days, Kaafmeem will manage it as follows:
For Credit Card or Mada Payments
- The order will be canceled, and the shipping fee deducted.
- Refunds will be processed to the same card used for payment.
For Modified Orders
- Orders modified upon request are non-refundable.
⏳ Item Disposal After 90 Days
- Kaafmeem reserves the right to dispose of unclaimed items after the 90-day period.
Customer Support and Assistance
Kaafmeem's support team is always ready to assist with delivery issues. Contact us directly for quick solutions and ensure a seamless shopping experience.✨
Need more information? Visit our FAQ page or contact Kaafmeem customer support now!