We do offer a refund for all orders within 3 days from the date of delivery to you. 

KaafMeem.com will issue refunds through the following methods: 

  • mada, Credit Card, and Apple Pay payments - Will be refunded to the account. 
  • Store Credit amounts  - Will be refunded back to store credit.
  • tabby - will be refunded to tabby account.
  • tamara- will be refunded to tamara account.
  • For COD "Cash On Delivery" it will be kept as a store credit in your account which you will be able to use it anytime. If you require to have the refund in cash, please provide us your full bank account details (debit account), be noted that the name of the bank account holder should match the one on the placed order. 

Bank account details: 

  • IBAN
  • Full account holder name
  • Bank Name

Please be noted that it will take from 7 to 14 working days to process refund requests from the day of receiving the returned order. Moreover, at the moment unfortunately we don't perform return/exchange service outside Saudi Arabia (return/exchange service available only in Saudi Arabia).